QA Officer

At QIMA, we’re on a mission to help our clients make products consumers can trust.

Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.

Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Our operations department’s purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality

1. Ensure the maintenance and effectiveness of the management system of the Certification Unit in accordance with ISO/IEC 17065 and documents of the accreditation bodies.
2. Ensure that awareness to compliance to customer requirements is encouraged at all levels.
3. Maintain documentation of the certification system (quality manual, procedures, forms, etc.) and ensure its control (writing, editing, distribution…).
4. Monitoring dashboard.
5. Monitor corrective actions and preventive recommendations for improvement (after audits, customer complaints, appeal, management review meetings and ISC and others), their assessment and their effectiveness.
6. Organize and prepare the meetings of management review and Impartiality Safeguarding Committee
7. Program, organize and prepare the agenda of management reviews and write their minutes. Analyze the status of all corrective and preventive actions and submit them to the management review.
8. Collect and manage suggestions for improvement.
9. Manage complaint and appeal process
10. Plan, monitor and carry out internal audits
11. Coordinate the staff performance evaluation and maintain the relevant training plans
12. Monitor the development and updating, as well as archiving, of documents
13. Act as the main contact point for the external accreditation bodies.
14. Responsible to train the corresponding teammates, if applicable, and monitor the relevant performance.
15. Provide or allocate trainings to the CU team members.
16. Collect and manage suggestions for improvement.

University / Bachelor degree in engineering, science, technology or in the field related to the quality assurance.

5 years professional experience with at least 2 to 3 years employment with testing, inspection and / or certification tasks in calibration, testing laboratory or inspection/certification body.