Technical Training Specialist

Brief

We are seeking a motivated and detail-oriented individual to join our Inspection back-office team.

The successful candidate will play a key role in analyzing our core back office processes, brainstorm/test/trial ideas, and implement solutions with our tech teams to enhance overall operations efficiency.

Should embrace the company’s culture of teamwork, technology and innovation, and be able to work effectively with different teams/stakeholders in a fast-paced environment.

The candidate will gain hands-on experience in a fast-paced, global company, and work closely with experienced professionals to better understand operations management, supply chain, and client support.

This is an exciting opportunity for students or fresh graduates interested in management, operations, supply chain, or quality control.

The Company

QIMA is a Global Quality Control and Compliance Service Provider that partners with brands, retailers and importers around the world to secure, manage and optimize their internal supply chains.

QIMA performs Supplier Audit Programs, Product Inspections and Lab Testing. Clients from over 120 countries worldwide benefit from web-based, mobile, friendly account management, fast scheduling and highly competitive all-inclusive pricing.

As part of QIMA's Technical Team, you will support the Global Footwear Technical Leader on key projects aimed at improving inspector effectiveness globally. This is a content-driven, technical role with potential onsite exposure, ideal for someone interested in footwear, softlines/apparel, training, and quality.

Training Documentation Development and Deployment

• Support the creation, maintenance, and deployment of on-site and online learning materials
• Assist in developing training content, guides, presentations, and supporting documentation
• Contribute to the development of our Footwear Curriculum and support leather goods training

Micro-Learning Content Creation

• Develop and edit micro-learning content to support technical training initiatives
• Assist with content planning, scripting, formatting, and deployment

Technical Team Support

• Provide support for training sessions, workshops, and competency assessments
• Assist with training logistics, participant coordination, and administrative activities
• Support onsite training sessions and inspector assessments across multiple countries

Audit & Continuous Improvement

• Contribute to the improvement of Technical Audits
• Monitor and improve key technical tools, processes, and reporting effectiveness

Inspection Support

• Provide onsite support to footwear teams across multiple countries
• Help measure inspection report effectiveness and support technical performance improvement

AI Adoption & Innovation

• Champion an AI-first mindset by promoting the use of AI tools and technologies in day-to-day operations
• Encourage experimentation and adoption of AI-driven solutions to improve efficiency, strengthen processes, and elevate service quality

• Final-year student or post-graduate in Engineering or equivalent
• An engineering background is required
• A background in softlines/apparel and footwear is strongly preferred, although other engineering backgrounds may also be considered
• Interest in leather goods is a plus
• Rigorous, detail-oriented, and confident working autonomously
• Strong communication skills
• Willingness to travel internationally (mostly SEA)
• Fluent in English
• A genuine enthusiasm for Artificial Intelligence and its practical applications is a strong plus